We take customer satisfaction very seriously. In todays day and age a customers experience with you is plastered all over the internet. Below you can see how customers feel about us. We have about a 95% satisfaction rate. We send out surveys and collect those responses and then people leave them online as well.

View actual survey responses below. These are most recent ones. They are unedited except name removed for privacy reasons.

If you had a good experience with us please let the world know by clicking the feedback button below. If you didn't please give us a chance to make it right first by contacting a manager directly at contact@nationalautosales.com

Click feedback button to leave us a good review now

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:46:34 PM

ï     Last Modified: Tuesday, January 10, 2017 12:49:28 PM

ï     Time Spent: 00:02:53

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: *****

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Billboard


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

He was very helpful and polite and he made sure I left with a car I wanted.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:50:43 PM

ï     Last Modified: Tuesday, January 10, 2017 12:52:26 PM

ï     Time Spent: 00:01:43

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Other


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

I loved everything


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:52:54 PM

ï     Last Modified: Tuesday, January 10, 2017 12:54:48 PM

ï     Time Spent: 00:01:53

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: 69.180.62.205

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

No complain


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:53:31 PM

ï     Last Modified: Tuesday, January 10, 2017 12:55:53 PM

ï     Time Spent: 00:02:22

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Driving by


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:50:49 PM

ï     Last Modified: Tuesday, January 10, 2017 12:56:34 PM

ï     Time Spent: 00:05:44

ï     First Name:******

ï     Last Name: ******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Other


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Will was thorough, attentive, he wanted to sale me a car but he wanted me to be happy with what I bought. He worked with me to get all I needed and was extremely helpful


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Somewhat


Q8: Were you satisfied with the down payment required?

Respondent skipped this question


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Somewhat satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Malcolm has been great with listening and follow through with my vehicle issues. The staff at the service center are very professional and courteous. They listen and seem to take pride in resolving issues.



COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 1:17:14 PM

ï     Last Modified: Tuesday, January 10, 2017 1:19:57 PM

ï     Time Spent: 00:02:43

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Somewhat satisfied. Would of preferred something else


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:45:56 PM

ï     Last Modified: Tuesday, January 10, 2017 12:47:51 PM

ï     Time Spent: 00:01:54

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Billboard


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

I like that he was patient...professional....helpful...knowledgeable


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Somewhat satisfied. Would of preferred something else


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:42:47 PM

ï     Last Modified: Tuesday, January 10, 2017 12:46:34 PM

ï     Time Spent: 00:03:47

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Referral


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

I have been with National Auto Sales for several years and my Sales person is very helpful to me every single time I come back....


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

I was referred by my friend several years ago and we both continuously purchase cars from National when needed.


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:43:22 PM

ï     Last Modified: Tuesday, January 10, 2017 12:45:19 PM

ï     Time Spent: 00:01:56

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Driving by


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

He was very informative and knowledgeable about every vehicle and every aspect of the buying process


Q7: Did you find the application and approval process easy and implemented well?(no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 12:42:44 PM

ï     Last Modified: Tuesday, January 10, 2017 12:44:58 PM

ï     Time Spent: 00:02:14

ï     First Name:******

ï     Last Name: ******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

     (no label)Yes


Q8: Were you satisfied with the down payment required?

     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Wednesday, January 11, 2017 1:52:14 AM

ï     Last Modified: Wednesday, January 11, 2017 1:56:35 AM

ï     Time Spent: 00:04:20

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Driving by


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 10:58:06 PM

ï     Last Modified: Tuesday, January 10, 2017 11:01:30 PM

ï     Time Spent: 00:03:23

ï     First Name:******

ï     Last Name: ******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Referral


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 9:37:10 PM

ï     Last Modified: Tuesday, January 10, 2017 9:38:52 PM

ï     Time Spent: 00:01:42

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 9:29:45 PM

ï     Last Modified: Tuesday, January 10, 2017 9:33:20 PM

ï     Time Spent: 00:03:34

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

Rayvon Lemon


Q2: Please tell us how you heard about us?

ï     Radio


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Somewhat


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Somewhat satisfied


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Somewhat


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

N/A


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 7:51:54 PM

ï     Last Modified: Tuesday, January 10, 2017 8:15:00 PM

ï     Time Spent: 00:23:05

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Referral


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

NA


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

I really had a great experience, I was in need of a car and was blessed with one. I also like the fact that you guys report to the credit department monthly, this helps to build your credit if you stay in good standings.


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 7:26:48 PM

ï     Last Modified: Tuesday, January 10, 2017 7:27:49 PM

ï     Time Spent: 00:01:00

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Billboard


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 4:58:06 PM

ï     Last Modified: Tuesday, January 10, 2017 4:59:30 PM

ï     Time Spent: 00:01:24

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

My sales rep gave me the freedom to test drive any car I wanted and was very patient with me throughout the entire process.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Somewhat satisfied. Would of preferred something else


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

great job! loved my car which the selection was broader.

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 4:21:50 PM

ï     Last Modified: Tuesday, January 10, 2017 4:29:15 PM

ï     Time Spent: 00:07:25

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

My sales person Joe DeSilva was the type of sales person that I as a consumer wish we had more like him. I went in with credit issue but he explained everything to me put me at ease and guess what! I was able to drive home in a car :-) Very satisfied.Gonzalez


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 4:17:19 PM

ï     Last Modified: Tuesday, January 10, 2017 4:18:38 PM

ï     Time Spent: 00:01:19

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 3:38:24 PM

ï     Last Modified: Tuesday, January 10, 2017 3:43:06 PM

ï     Time Spent: 00:04:42

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Radio


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Respondent skipped this question


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Somewhat


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 2:32:32 PM

ï     Last Modified: Tuesday, January 10, 2017 2:48:40 PM

ï     Time Spent: 00:16:07

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******

Q2: Please tell us how you heard about us?

ï     Car magazine from a store


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Very. Perfessional. Well. Trained associate.very helpful. And with the option. And very friendly. All around. A very good experience at my visit.and.my purchase. I was treated. Quite well. Thanks for all your help. Salesman Carry Cottle. James ******


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

Respondent skipped this question


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

Respondent skipped this question


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Very positive. Very polite.and friendly staff. All very professional. And I had a quite pleasant experience. With every one I came in contact with.all professionally train. My salesman. Corry Cottle. Was pretty down to earth. And a good guy. James ******

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 2:40:08 PM

ï     Last Modified: Tuesday, January 10, 2017 2:41:20 PM

ï     Time Spent: 00:01:12

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Referral


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Very professional, patient and helpful


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 2:11:53 PM

ï     Last Modified: Tuesday, January 10, 2017 2:14:21 PM

ï     Time Spent: 00:02:28

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Just did internet search for car dealers


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

He was very helpful


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Tuesday, January 10, 2017 1:23:08 PM

ï     Last Modified: Tuesday, January 10, 2017 1:31:21 PM

ï     Time Spent: 00:08:12

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Driving by


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

My salesperson (Corey) was professional, honest and such a great person. I am looking to purchase another vehicle in the next 6 months and will call Corey when I'm ready.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

I did have a not so great experience when I needed a repair done on my car that was still under warranty however the Manager Tim resolved it.

COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Sunday, January 15, 2017 10:49:15 PM

ï     Last Modified: Sunday, January 15, 2017 10:54:45 PM

ï     Time Spent: 00:05:29

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Driving by


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Helpful, friendly, understanding, didn't push me to go above my budget.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Somewhat satisfied


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Somewhat satisfied. Would of preferred something else


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Everything was great except the long wait for the finally paperwork to be printed. I love the car but realized afterwards that I should have went with something bigger which is a personal regret. National Auto has been a wonderful experience. Thank you for your hard work!


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Saturday, January 14, 2017 6:57:18 AM

ï     Last Modified: Saturday, January 14, 2017 6:59:18 AM

ï     Time Spent: 00:02:00

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Referral


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Liked his service


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Somewhat


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Everything positive


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Friday, January 13, 2017 7:56:39 PM

ï     Last Modified: Friday, January 13, 2017 8:02:55 PM

ï     Time Spent: 00:06:15

ï     First Name:******

ï     Last Name:******

ï     Email:******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Car magazine from a store


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

He was very helpful and made all he could to get me a good deal.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Somewhat


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

It was a good experience.


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Wednesday, January 11, 2017 7:30:46 PM

ï     Last Modified: Wednesday, January 11, 2017 7:37:49 PM

ï     Time Spent: 00:07:02

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Referral


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Victor was very helpful in helping me get car insurance as well as patient while i test drove a few cars. He was very polite also. I recommend him to anyone that asks about me car.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

Overall very professional and great experience especially compared to some of my previous experiences with rude and pushy car salesmen. This experience wasnt like dealing with a salesmen it was like dealing a person that seen me as a person and not just a check. He seen that i was in need of a vehicle and did everything possible to help and not just push a car on me or just try to get my money.


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Wednesday, January 11, 2017 6:28:33 PM

ï     Last Modified: Wednesday, January 11, 2017 6:33:44 PM

ï     Time Spent: 00:05:11

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Radio


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

I first spoke to Will on the phone and he got back with me via phone about my approval and all that I need to bring with me and to go ahead and look at the inventory on the website to see what they have that I may like. I arrived the next day with everything in hand, test drove the car I saw on the website, and was out of there in no time. He was quick and to the point. I am very please with my car.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely

Q15: You can enter any comments here about your experience whether positive or negative.

Respondent skipped this question


COMPLETE

ï     Collector: Email Invitation 3 (Email)

ï     Started: Wednesday, January 11, 2017 3:34:15 PM

ï     Last Modified: Wednesday, January 11, 2017 3:37:07 PM

ï     Time Spent: 00:02:52

ï     First Name:******

ï     Last Name:******

ï     Email: ******

ï     IP Address: ******

PAGE 1: Thank you for your recent purchase.

Q1: Please type your first and last name on the account:(Kept confidential and helps us identify your account if we need to contact you but up to you if you want to leave it or not)

******


Q2: Please tell us how you heard about us?

ï     Other


Q3: How happy were you with your salesperson?

ï     (no label)Very happy


Q4: Did you wish you would of had a different salesperson helping you?

ï     (no label)No-I was happy with my salesperson


Q5: Was your salesperson professional?

ï     (no label)Yes he was professional


Q6: Explain anything here that you liked or disliked about your salesperson? (Not Required but helpful)

Chris is the bomb! He was very professional, yet made me feel like I was dealing with family.


Q7: Did you find the application and approval process easy and implemented well?

ï     (no label)Yes


Q8: Were you satisfied with the down payment required?

ï     (no label)Yes


Q9: Were you satisfied with the time spent at dealership to buy your car?

ï     (no label)Yes-process was pretty quick


Q10: Was the person that went over the loan documents professional and courteous?

ï     (no label)Yes


Q11: Did you leave with a clear understanding of your loan documents such as interest rate, payments, finance charges and how to get your tag?

ï     (no label)Yes


Q12: Were you overall satisfied with the car that you decided to purchase?

ï     (no label)Yes, I am happy and satisfied with vehicle I chose


Q13: How satisfied overall were you with our company?

ï     (no label)Very satisfied


Q14: Would you refer others based off your experience with us?

ï     (no label)Yes, definitely


Q15: You can enter any comments here about your experience whether positive or negative.

This has by far been the BEST car buying experience I have EVER had!!


831 Cobb Pkwy N    Marietta, GA 30062

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770-973-8775